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Last Update: 11 August 2021
Lily + Sze's responsibility in processing your personal information will depend on the different purposes for which Lily + Sze will use your personal information and where you are located.
INFORMATION WE COLLECT
We may collect or may have collected the following categories of information about you. In some cases, the information we collect may fall within more than one category.
For some services you may not be required to provide any personal information. However, if you do not provide us with the information we request, you may not be able to take advantage of some of our products and services.
HOW WE COLLECT INFORMATION
We may collect or may have collected personal information about you from various sources. The categories of sources from which we may collect personal information are:
HOW WE USE INFORMATION
We may use or may have used the information we have about you:
We also may use or may have used the information in other ways for which we provide specific notice at the time of collection.
LEGAL BASIS FOR PROCESSING
Where required by law, we will use the information you provide for the above purposes if:
INFORMATION WE SHARE
We may share or may have shared your personal information with:
YOUR RIGHTS AND OPTIONS
Your Privacy Rights
Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal information, and have the personal information deleted, as appropriate. Subject to applicable law, you may also have the right to request the restriction of the processing of your personal information or to object to that processing on grounds relating to your particular situation, the right to withdraw your consent and to receive, in a structured, commonly used and machine-readable format, the personal information that you have provided to us where technically feasible. You may also lodge a complaint with your supervisory authority.
These rights may be limited in some circumstances by local law. We may take reasonable steps to verify your identity before granting access or making corrections.
You can opt-out of receiving marketing communications by email by following the instructions within the emails you receive from us or by contacting us through customer service.
Please note that your opt-out request is specific to the particular type of email communication you receive from us. For example, if you opt-out from marketing email communications, we may still send you transactional or operational emails. Examples of transactional or operational emails include, purchase or shipping confirmations, password resets, profile updates or other account related messages.
Text Message Opt-Out
You can opt-out of receiving text messages from us by replying STOP to the text message you receive from us or making a request through our customer service. Please note that this will only opt you out of the specific text messaging program associated with that number.
Push Notifications Opt-Out
When you download one of our mobile applications or when you visit our website, we may provide you with the option to receive push notifications. You may opt-out of receiving push notifications by adjusting the settings on your mobile device or browser.
Geolocation Information Opt-Out
When you use one of our mobile applications, we may ask you to share your location. You may choose not to share your geolocation details by adjusting your mobile device’s location services settings.
COOKIES, TARGETED ADVERTISING & ANALYTICS
Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. We use different types of cookies on our website, including performance cookies, functional cookies and targeting cookies, to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept cookies, you will be unable to use this website. Kindly refer to the "Help" content of your browser for more information on selecting or deselecting cookies.
Please note that your opt-out only applies to the browser you use to submit your opt-out, so if you use multiple browsers or devices, you must opt-out on each browser, on each device. Your opt-out is enabled using cookies so once you opt-out, if you delete your browser’s saved cookies on a device, you will need to opt-out again on that browser on that device.
We also work with third-party platforms, including platforms operated by social networks, such as Google, and Facebook, to show you advertisements or measure the effectiveness of our advertisements. We may convert your email address, telephone number, or other information into a unique value and have these third-party platforms match this unique value with a user on their platform or with other data they may have. This matching enables us to deliver advertisements to you and others on these platforms. You may request that we refrain from using your personal information in this way by contacting us through our customer service.
Do Not Track and Advertising Across Different Websites
We currently do not change our tracking practices in response to “do-not-track” signals or other similar mechanisms. Third parties that have content or services on our website such as a social feature, an analytics service, or an advertising network partner, may obtain information about your browsing or usage habits. These third parties do not change their tracking practices in response to “do-not-track” signals from your web browser and we do not obligate these parties to honour “do-not-track” signals.
We may use analytics services, such as Google Analytics, on our website, our social media pages, or our mobile applications to help us evaluate and analyze how visitors use these platforms. For specific details on how Google collects and uses information on our website, social media pages, or mobile applications, please visit: How Google Uses Data.
This website is not intended for or directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the website. If we become aware that a child under the age of thirteen has provided us with personal information, we will delete the information from our records.
We keep the personal information you provide for the duration of our relationship, plus a reasonable period of time thereafter.
HOW WE PROTECT INFORMATION
We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use.
LINKS TO OTHER WEBSITES
Our website or mobile applications may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked websites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the websites’ content, any use of the websites, or the privacy practices of the websites.
HOW TO CONTACT US
If we need, or are required, to contact you concerning any event that involves your personal information, we may do so by telephone or email.